Privacy Policy

Company: Keller & Hugel ApS
Address: Ryesgade 25, 2200 Copenhagen, Denmark
Email: servus@botschaft.dk

Who we are

Welcome to Restaurant & Bar Botschaft, a project by Keller & Hugel ApS in Copenhagen, Denmark.
This privacy policy explains how we collect, use, and protect your personal data when you visit our website, make a reservation, or subscribe to our newsletter.
We comply with the EU General Data Protection Regulation (GDPR) and handle all personal information responsibly.

What data we collect

We may collect:

Your name and contact details (when you contact us or make a reservation)
Your email address (for newsletters, inquiries, or bookings)
Your IP address and browser information (via cookies or analytics tools)
Any information you share through forms (for example reservation notes or special requests)

Why we collect your data

We use your data to:

Manage reservations and customer communication
Send newsletters and offers — only if you have given explicit consent
Improve the website and guest experience
Analyze visitor behavior using Google Analytics

If you sign up for our newsletter:

We use your email address to send updates, news, and offers from Restaurant & Bar Botschaft
You will only receive messages after giving clear consent
You can unsubscribe at any time using the link in each email
Our newsletters are managed via Mailchimp, a GDPR-compliant platform
Your subscription data is securely stored and processed by Wix.com Ltd., our website provider, which integrates with Mailchimp

Cookies

We use cookies to:

Make the website function properly
Understand how visitors use our pages
Offer a better and more personalized experience

When you first visit our site, you can accept or manage cookies.
You can change your cookie settings at any time in your browser.

Third-party services

We work with trusted partners who follow GDPR requirements:

Wix.com Ltd. – our website host and data processor (stores site data and form submissions)
Mailchimp – manages email newsletters
Google Analytics – provides anonymized usage statistics

These providers process your data only on our behalf and maintain strong data-protection safeguards.

Your rights

Under the GDPR, you have the right to:

Access the data we hold about you
Request correction or deletion of your data
Withdraw your consent at any time
File a complaint with the Danish Data Protection Agency (Datatilsynet)

Data security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
All personal information is securely stored on Wix servers and accessed only by authorized personnel.

Contact us

If you have any questions about this policy or how we handle your data, please contact:

Restaurant & Bar Botschaft
📧 servus@botschaft.dk
📍 Ryesgade 25, 2200 Copenhagen, Denmark